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TO: Dealer Sales Team
SUBJECT: IQS Quick Tip #26 – Rear Seat Entertainment
DATE: February 3, 2022
During the delivery process, it is important to explain to the customer about the rear seat entertainment (RSE) feature (if equipped).
There are two suppliers for RSE monitors on different Kia models: MOTREX and MOBIS. These RSE units require Wi-Fi connection to connect to the internet. There are multiple built-in apps (Like Netflix, YouTube, etc.) that can be used for streaming.
MOTREX Rear Seat Entertainment: (Carnival SX & SXP)
Note: This RSE unit supports Smartphone Screen mirroring through Android phone and iPhone.
MOBIS Rear Seat Entertainment: (Carnival (EX & LX), Sorento and Telluride)
Note: This RSE unit supports Smartphone Screen mirroring through Android phones only.
Rear Seat Entertainment Video for Carnival:
Sincerely,
Product Quality Team
Kia North America
TO: Dealer Sales Team
SUBJECT: IQS Quick Tip #27 – Smart Trunk
DATE: February 3, 2022
A customer’s ability to understand the functionality of the Smart Trunk feature can help avoid “Difficult to Understand” concerns. Full explanation of this feature can “surprise and delight” the customer.
To maximize the Smart Trunk feature understanding:
This feature can be activated in the instrument cluster settings menu (default setting from the factory is OFF). To enable the Smart Trunk, go to User Settings in the LCD Instrument Cluster modes or Vehicle Settings in the audio head unit (vehicles with Navigation).
When the Smart Key fob is in your possession and you are near the rear of the vehicle, within close proximity, the hazard lights will blink and a chime will sound for about 3 seconds as an alert that the Smart Trunk is about to open. Then the alert system will blink and chime two additional times before opening the trunk. Once you are finished, simply close the trunk and it will lock automatically when you walk away.
Press any button on the Smart Key fob during the Detect and Alert stage to deactivate the Smart Trunk Feature.
KEY REMINDERS:
The Smart Trunk feature will not operate:
If doors are recently closed and locked upon exiting the vehicle. The Smart Key will be detected for 15 seconds within close proximity of the door handles (60 inches)
When a door is not locked or closed
When the Smart Key is in the vehicle
For additional information on the Smart Trunk operation, please refer to the vehicle Owner’s Manual.
Sincerely,
Product Quality Team
Kia North America