IVT characteristics:

• The Intelligent Variable Transmission automatically shifts depending on the speed and accelerator pedal position
• The transmission will automatically upshift and downshift in Drive to provide the best fuel economy and power.

Please be sure to educate customers on this new transmission and how to change the vehicle’s driving dynamics via the Drive Mode feature described below. Drive Modes vary based on model (the example used below is from a Forte). Note: Some models have Normal and Sport mode only.

SMART*, NORMAL, and SPORT drive modes (A) may be changed according to the driver’s preference or road conditions. To cycle through drive modes, press the DRIVE MODE button (B).

NORMAL Mode - The system’s default mode is NORMAL mode and is not displayed on the instrument cluster.

SPORT Mode - A SPORT indicator will illuminate on the instrument cluster. The transmission shift points and steering feel will be more aggressive.

SMART Mode* - When SMART mode is activated, the system automatically selects the drive mode best suited to the current driving system (economic, average, aggressive). A SMART indicator will illuminate on the instrument cluster.

Intelligent Variable Transmission (IVT) Driving Experience Video

https://www.youtube.com/watch?v=c3NldqHWi2s&list=PL_UL-JGglDC4i6xzJnnlcUa3Vx-F26wqu&index=17

Please share this information with your dealership personnel to ensure the perfect delivery in our continued pursuit of IQS leadership!

Sincerely,

Julie Kurcz
Executive Director,
Product Quality


KDEALER QUICK TIPS:
KDealer.com > More > Kia University > Switch to Desktop > 2021 MY IQS

*If Equipped

Did you know that customer feedback indicates they sometimes do not understand the difference in charging USB ports and data USB ports. Here are some sample verbatims from customers:

• “When I plugged my phone into the USB port it said it would take 2 plus hours to be fully charged.” K5 Owner from IQS survey
• “It simply just charges very slow.” K5 Owner from IQS survey
• “I can’t get Android Auto to work.” Telluride Owner that was plugging into the charging USB instead of the Data USB during a customer clinic.

Many 2021 model year Kia vehicles contain two different types of USB ports:

1. A Data USB port to connect a phone for Android Auto or Apple CarPlay, or for playing music from a USB compatible device.
2. A Charging USB port for charging compatible devices, which is signified by the charging icon:

Reminders:

• Devices will only be charged through USB when the vehicle ignition is in the ACC/ON/Start position.
• Always use the USB charging cable that has been certified by the device manufacturer. Use of an aftermarket cable is not recommended, as it may impact functionality.

Thank you for your attention and focus to explain all of the connectivity features to customers during the “perfect delivery” process.

Regards,

Julie Kurcz
Executive Director,
Product Quality


KDEALER QUICK TIPS:
KDealer.com > More > Kia University > Switch to Desktop > 2021 MY IQS