TO: Dealer Sales & Service Team
SUBJECT: IQS Quick Tip #22 – 2nd and 3rd Row Center Shoulder Seat Belt Operation 2020 MY Kia Soul, Sedona, and Telluride (if equipped)
Date: February 19, 2020
Watch the video below to understand the 2nd and 3rd Row Center Shoulder Seat Belt Operation on 2020 MY Soul, Sedona and Telluride:
A thorough demonstration of buckling and unfastening of the 2nd and 3rd row seat belts during the perfect delivery process should include the tip that the lap belt tongue plate can be used to retract the seat belt webbing from the center anchor/buckle without the need for any other tools. This may help to prevent customer IQS Difficult to Use (DTU) complaints.
Thank you for your continued support of IQS and the perfect delivery.
Regards,
Julie Kurcz
Executive Director,
Product Quality
Kia Motors America, Inc.