TO: Sales and Service Consultants
SUBJECT: IQS “Quality That Inspires” Call to Action Video
DATE: October 26, 2021
It is that time of year again to prepare for the upcoming IQS season!
Please watch the “Quality That Inspires” video below to understand the direct impact that your dealership’s actions preparing vehicles for delivery and explaining features and functions during delivery have on customer experience and customer perception of initial quality of their new vehicles.
Reminder: The 2022 IQS fielding period includes 2022 model year vehicles sold November 1, 2021 through February 28, 2022.
Please ensure that you are signed into KDealer to access the video.
Help us to ensure a strong IQS performance and thank you for your continued efforts to deliver a perfect customer delivery and a positive customer ownership experience to every Kia owner!
Sincerely,
