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November 3, 2022
IQS Quick Tips

IQS Quick Tip #5


TO: Dealer Sales & Service Team

SUBJECT: IQS Quick Tip #5 - Wiper Operation – Lifting Wipers

DATE: November 2022

It is important to ensure that new Kia owners are familiar with the front and rear wiper/washer operation, and Auto Control Rain Sensing function (if equipped).

In most models, the wiper mode can be displayed in the instrument cluster as well.

Customers can enable or disable this function in the user settings menu.

Please also refer customers to the Owner's Manual and Features and Functions Guide (FFG) for instructions on how to lift the wiper blades to avoid damaging the paint on the hood, as some 2023MY models require the system to be in Wiper Service Mode. Note: The wipers are recessed below the hood or rear spoiler to provide an enhanced appearance and help reduce wind noise characteristics.

The following 2023MY vehicles require the wipers to be put in Service Mode to lift the windshield wipers to clean the windshield, inspect or replace wiper blades, or to raise wipers in snow/ice conditions:

  • Telluride
  • Sorento
  • Sportage
  • Niro
  • EV6
  • Stinger
  • Carnival
  • K5
  • Forte

Wiper Service Mode (Raising the windshield wiper arms):

  1. Turn the vehicle Ignition ON with the engine OFF and then turn the ignition OFF.
  2. Within Twenty (20) seconds after turning the vehicle ignition OFF; raise the Wiper Blade Control Stalk (Mist), and hold it for more than two (2) seconds
  3. The Wiper Arms will move upward, and stop in the vertical position
    The Wiper Arms may now be moved away from the Windshield for cleaning, etc. and placed back onto the windshield when done.
  4. To lower the wiper arms, turn the vehicle ignition ON with the engine OFF. Then, move the Wiper Blade Control Stalk up to return the Wipers to the "park" position.
  5. Finally, turn the vehicle ignition to the OFF position.

Customer Tip: 2023MY Sorento, Carnival, and Sportage has Wiper Service Mode on the front and rear, the front wiper arms will move upward and the rear wiper downward simultaneously where the windshield wipers can then be cleaned and/or serviced.

Lifting Wipers/Wiper Service Mode Video

https://www.youtube.com/embed/bOd0FZ3Lqm8


Sincerely,

Ownership Experience Team
Kia America

For additional resources and other information related to difficult to understand features visit the IQS learning center within the Product Presentation Center.

https://kiappc.com/kia-learning-center/kia-quality-center/tips-resources/

TAGS: IQS, Wiper Operation, Lifting Wipers