TO: Dealer Sales & Service Team
SUBJECT: IQS Quick Tip #11 – Passenger Talk
DATE: November 9, 2021
During the perfect delivery process, take the time to explain the ‘Passenger Talk’ feature for Telluride, Sorento and Carnival owners as below:
Passenger talk feature was added to our Telluride, Sorento and Carnival vehicles equipped with AVN 5.0 Wide (Navigation) head unit. This feature will help driver or passenger seat occupant to communicate easily with the person sitting in the rear and/or third-row seats.
To access this feature in the head unit, go to the Home screen and press ‘Passenger Talk’:
Press the ‘Talk Now’ button on the screen and start speaking. The front microphone in the overhead console will pick up the voice and play it through the rear speakers. The volume level can be increased or decreased through the volume knob.
Note: Make sure to press the ‘End’ button after the communication with the rear seat passenger has ended.
Carnival with AVN5.0 Wide (Navigation) head unit will additionally have the ‘Passenger View’ feature where ‘Passenger Talk’ is also incorporated.
This feature can be used for multi-purposes like viewing and talking to the rear-seat passenger at the same time.
Passenger View, Talk & Rear Passenger Voice Recognition System Video:
Sincerely,
Product Quality Team
Kia North America