TO:   Dealer Sales & Service Team
SUBJECT:  IQS Quick Tip #8 Rear Occupant Alert (ROA) with Door Monitoring
Date:  November 19, 2020

Models: K5, Seltos and Soul

Spending the time during every perfect delivery to explain new technology features, such as the Rear Occupant Alert (ROA) with door monitoring, to a customer elevates the sales experience and reduces the chance of misunderstanding the operation of this technology.

This feature can help alert the driver when a rear passenger door was opened and closed when turning the vehicle OFF and opening the driver door as a reminder to check the rear seats for occupants.

System operation:

If rear door was previously opened and closed, the engine was started, turned OFF, the driver’s door is opened, and the "Check Rear Seats" warning message appears on the cluster.
The Rear Occupant Alert (ROA) system does not actually detect objects or people in the rear seat. By using a rear door opened and closed history, the system informs the driver that there may be something in the rear seat.

Note: This feature can be suppressed in User Settings if the customer does not want the warning to activate as described in system operation, the factory default is set to ON.

Sincerely,

Julie Kurcz
Executive Director,
Product Quality


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