The UVO Availability Tool allows customers to determine whether their vehicle has UVO link* or UVO eServices* and quickly see the feature highlights and descriptions. To use it, direct them to the Find your vehicle page and select the vehicle’s Year/Model/Trim level or input the Vehicle Identification Number (VIN)

BENEFITING YOU AND YOUR CUSTOMERS

The UVO Availability Tool benefits you and your customers:

• Keeps your customer experience (SEI) score high: During delivery, this tool can help you clearly present the UVO system and its exciting feature highlights to your customers and demonstrate how they work to receive positive results on your SEI score. Also, if the customer needs a refresh, they can easily use this tool to access the information again.
• Helps the customer navigate their UVO system: If customers need additional guidance, there are additional resources in the Questions section for setting up UVO link*, comparing UVO packages, troubleshooting, the Kia Access App Quick Guide, and FAQs.

USING THE TOOL

To search using Year/Model/Trim

Complete the steps below to input the vehicle’s Year/Model/Trim:

1. Navigate to the Find your vehicle page on the Kia Owner’s Portal
2. Choose the “Year,” “Model,” and “Trim” from their respective dropdown menus
3. Click “Search”

To search using Vehicle Identification Number (VIN)

Complete the steps below to enter the vehicle’s VIN:

1. Navigate to the Find your vehicle page on the Kia Owner’s Portal
2. Click the “VIN” button
3. Enter the VIN in the text box labeled “VIN”
4. Click “Search”

You can find a Kia’s VIN in the following places:

• On the VIN plate on the lower, driver’s side corner of the windshield
• On a sticker inside the driver’s side doorjamb
• On the vehicle registration (post-delivery)
• On the automobile insurance card (post-delivery)