During the perfect delivery process, take the time to explain the Kia Connect (formerly known as UVO) activation process as outlined below:

Kia recently rebranded the name of UVO to Kia Connect. The head unit may still show UVO icon instead of Kia Connect, but all the other portals that include Kia Access App and Kia Owners Web-portal will refer to it as Kia Connect.

Please follow these steps to activate Kia Connect:

Step 1: Download Kia Access App from the App Store

Step 2: Login or Create an account on Kia Access App.

Step 3: After login, ‘Add a Vehicle’

Step 4: Connect your vehicle by entering the VIN, press ‘verify VIN’

Step 5: After your VIN has been verified, press ‘Save’

Step 6: Accept ‘Kia Connect Terms of Service and Kia Connect Privacy Policy’

Step 7: Press ‘Get Verification Code’, to obtain a verification code (do not close this screen)

Step 8: Go to the head unit, Press ‘Setup’

Step 9: Press UVO/Kia Connect and then select ‘Activate Service’

Step 10: Select ‘Agree’ and then press Next

Step 11: Select ‘I already have the Code’

Step 12: Enter the verification code received on the phone and press submit

Step 13: On the phone where you received verification code, press “I have entered the verification code’.

Kia Connect is now activated. Customers can enjoy a 1-year free trial of Ultimate package. For Kia Connect packages and functionalities please go to the following link:

https://owners.kia.com/content/owners/en/about-uvo-link.html

Explore the Kia Access app features by going to the following link:

https://owners.kia.com/content/dam/kia/us/owners/pdf/common/UVOlink-Feature.pdf

Sincerely,

Product Quality Team
Kia North America

https://www.kdealer.com/more/training/Pages/2021MYIQS.aspx