TO:   Dealer Sales & Service Team
SUBJECT:  IQS Quick Tip #15 – Smart Key Remote Start (2021 MY Telluride, Sorento, K5, Soul, Seltos)
Date:  December 17, 2020

Some 2021 MY Telluride, Sorento, K5, Soul and Seltos are equipped with factory-installed remote start. The Smart Key fob gives you the power to start or stop the engine at the push of a button (A) or lock and unlock doors from the outside (B).

As part of the perfect delivery, please demonstrate and explain the operation of the Smart Key Remote Start.

TO OPERATE THE REMOTE START FEATURE:

1. Close and lock all doors.
2. Press the START button for more than two (2) seconds within four (4) seconds after locking doors
3. Press once again to turn vehicle off.

Note: This feature cannot be retrofitted to prior model year vehicles. Programming smart key fob with remote start button to vehicle will not enable feature.

KEY REMINDERS:

• The Remote Start feature will not operate when a door is open or unlocked
• The Remote Start feature will not operate when the hood is open
• After remote starting, the vehicle will run for 10 minutes before turning off

Thank you for your continued efforts to strive for a perfect customer delivery experience!

Sincerely,

Julie Kurcz
Executive Director,
Product Quality


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